24/7 assistance
in-country delivery & support teams
6 languages
80+ support & solution consultants
Get the most out of our Source to pay platform.
Synertrade Accelerate is designed to offer a user-friendly interface and ensure easy deployment, but we know that each company has its unique challenges and requirements. Therefore Synertrade offers a range of procurement services to enhance our customer experience.
24/7 assistance
in-country delivery & support teams
6 languages
80+ support & solution consultants
Our Procurement Expert Team is focusing on understanding customers’ needs and contraints, translating them into compliant and scalable processes.
In fact, our project competence, our procurement experience, and the commitment of our consulting team are the three fundamentals to drive the right implementation fitting customer requirements and environment, with a fast and focalised delivery.
Our delivery team department is dedicated to guide customers help any user handle our applications easily.
We support adoption as an intrinsic part of our delivery approach, continuing to be a point of reference and supporting the evolution of the customer journey
Whether you want to increase your knowledge on our eProcurement suite or onboard partners on our platform, each training session can be dedicated to a specific audience: new or experienced users and thus on any applications.
20+ years’ experience in procurement tools implementation over multinational companies, have contributed to the definition of a proven methodology, in which professional services are engaged from the first definition of the project, up to the validation of the released platform.
Project team definition, metrics and KPIs assessment, alignment on customer process and requirements.
Execution and validation of the configuration planned within customer environment.
Your bridge with Synertrade, in each country, to enhance value from today choice and future development.
Our CSM team, based in each country, is a dedicated communication channel assisting you to sustain business growth and profitability by maximizing value of your investment.
With in-depth knowledge of procurement systems and challenges along with wide-ranging expertise in purchasing and business processes, our consulting team supports organizations through each step of the implementation of the solution and beyond.